- cross-posted to:
- technology@beehaw.org
- cross-posted to:
- technology@beehaw.org
Jackson soon discovered that Amazon suspended his account because a Black delivery driver who’d come to his house the previous day had reported hearing racist remarks from his video doorbell. In a brief email sent to Jackson at 3 a.m., the company explained how it unilaterally placed all of his linked devices and services on hold as it commenced an internal investigation.
The accusations baffled Jackson. He and his family are Black. When he reviewed the doorbell’s footage, he saw that nobody was home at the time of the delivery. At a loss for what could have prompted the accusation of racism, he suspected the driver had misinterpreted the doorbell’s automated response: “Excuse me, can I help you?”
OK I always hated Reddit, never really used it much… Only a couple subs for apps I use, mainly to get updates from the Dev, and help a few dummies sometimes. I’ve been much more active here on Lemmy and haven’t noticed that.