As firms increasingly rely on artificial intelligence-driven hiring platforms, many highly qualified candidates are finding themselves on the cutting room floor.

AI hiring tools may be filtering out the best job applicants::As firms increasingly rely on artificial intelligence-driven hiring platforms, many highly qualified candidates are finding themselves on the cutting room floor.

  • Lvxferre@mander.xyzEnglish
    3·
    9 months ago

    A business that relies on blackbox AI decision making, when dealing with people, cares not about being accurate or fair, and adopts technology on the fallacy / stupidity of appeal to novelty instead of analysing its overall impact.

    IMO this practice should be forbidden.

    • flamingo_pinyata@sopuli.xyzEnglish
      0·
      9 months ago

      AI filtering has the promise of selecting good candidates very efficiently, due to pattern recognition on a level not immediately obvious to humans. Unfortunately no company is going to train their own hiring models, and good ones don’t exist on the market. Everyone vaguely competent is chasing LLMs and image generation. Specialized, focused models are almost forgotten in the hype.

      So they just go with a commercial “enterprise” tool which are as we all know utter shite. HR AI tools are even worse than your typical fake “AI”.

      • Lvxferre@mander.xyzEnglish
        1·
        9 months ago

        There are two additional issues, related to each other:

        • opacity - most of the time you have no clue on what prompted the model to output one or another “decision”
        • responsibility - no matter how good or bad it is, software is not a moral agent, thus it should not be put in charge of decisions concerning human beings

        Based on that I think that a better approach would be to use the AI model to create a filter, that can be analysed and tweaked by human beings, and then use that filter to select candidates. They won’t do this though - because it screws with their “I did nothing!!! the ai did it!!” excuse to be unfair.

        But the way that it is now, frankly? Better to ban it.

        • frunch@lemmy.worldEnglish
          0·
          9 months ago

          Damn, that’s an angle i hadn’t been considering–the “AI did it, not me!” accountability loophole. Air Canada was just attempting to pull that on a customer that was given wrong info by a customer service bot. They only managed to get Air Canada to make good on their offer for bereavement rates when they were taken to court. Thanks AI!

  • Jo Miran@lemmy.mlEnglish
    0·
    9 months ago

    I am on the other end of this. As an employer, job boards are now essentially useless. Worst of all, we pay per profile engaged. In order for us to verify that the profile is even tangentially a match, we have to engage, but the new algorithms are only providing poor matches. It used to be that we would pay per posting and we could engage with every profile that responded AND every profile that matched our keywords, at no extra costs (this shit costs over $10k per year).

    The market is ripe for a competitor that offers services equivalent to what we had nearly twenty years ago.

    • greenskye@lemm.eeEnglish
      0·
      9 months ago

      Enshittification is a rot that ruins everything for everyone. Even the rich people trying richer will just end suffering from the total collapse of functioning society in the end.

      Capitalism is a mental illness.

    • RagingRobot@lemmy.worldEnglish
      0·
      9 months ago

      Why not skip those companies and put a listing on your own company website? I feel like a big source of the issue is companies outsourcing this kind of thing to other companies. You are going to need to do some work on your own at some point.

      • Jo Miran@lemmy.mlEnglish
        0·
        9 months ago

        Our default is Dice, Indeed, Facebook. Twatter, Mastodon, and our website. We’re too small and specialized for the website to work. If you know about us, chances are you know one of our people at which point it’s an “in network” referral.

        EDIT: To be fair, nothing but the job boards and referrals work. Facebook, Twatter, LinkedIn, etc, are a waste of time and money.