As firms increasingly rely on artificial intelligence-driven hiring platforms, many highly qualified candidates are finding themselves on the cutting room floor.

AI hiring tools may be filtering out the best job applicants::As firms increasingly rely on artificial intelligence-driven hiring platforms, many highly qualified candidates are finding themselves on the cutting room floor.

  • Lvxferre@mander.xyzEnglish
    3·
    9 months ago

    A business that relies on blackbox AI decision making, when dealing with people, cares not about being accurate or fair, and adopts technology on the fallacy / stupidity of appeal to novelty instead of analysing its overall impact.

    IMO this practice should be forbidden.

    • flamingo_pinyata@sopuli.xyzEnglish
      0·
      9 months ago

      AI filtering has the promise of selecting good candidates very efficiently, due to pattern recognition on a level not immediately obvious to humans. Unfortunately no company is going to train their own hiring models, and good ones don’t exist on the market. Everyone vaguely competent is chasing LLMs and image generation. Specialized, focused models are almost forgotten in the hype.

      So they just go with a commercial “enterprise” tool which are as we all know utter shite. HR AI tools are even worse than your typical fake “AI”.

      • Lvxferre@mander.xyzEnglish
        1·
        9 months ago

        There are two additional issues, related to each other:

        • opacity - most of the time you have no clue on what prompted the model to output one or another “decision”
        • responsibility - no matter how good or bad it is, software is not a moral agent, thus it should not be put in charge of decisions concerning human beings

        Based on that I think that a better approach would be to use the AI model to create a filter, that can be analysed and tweaked by human beings, and then use that filter to select candidates. They won’t do this though - because it screws with their “I did nothing!!! the ai did it!!” excuse to be unfair.

        But the way that it is now, frankly? Better to ban it.

        • frunch@lemmy.worldEnglish
          0·
          9 months ago

          Damn, that’s an angle i hadn’t been considering–the “AI did it, not me!” accountability loophole. Air Canada was just attempting to pull that on a customer that was given wrong info by a customer service bot. They only managed to get Air Canada to make good on their offer for bereavement rates when they were taken to court. Thanks AI!