Proton’s mission, funding sources, independence, and community are some of the reasons we’re more resilient than other privacy-first companies.

    • CucumberFetish@lemm.ee
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      9 months ago

      What I love about them is that recently they had more people buying their password manager, than they planned for. This reduced the cost per user for them.

      Instead of pocketing all of the profit gained from it, they sent out an email to all of their paid users, to let them know that they can now update their subscription for a discount.

      • daed@lemmy.world
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        9 months ago

        It’s fuckin weird to see a company make a decision based on the long term retention of their customers rather than short term profits… I like these guys.

      • plz1@lemmy.world
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        9 months ago

        That’s so surreal in this day & age. I can’t think of any other example where that happened. I use Bitwarden because I don’t want all my eggs in one basket, even for Proton who I trust. But good on them for doing a solid for their customers instead of bowing to the forces of pure capitalism.

  • pathief@lemmy.world
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    9 months ago

    I love Proton and what they stand for but their Linux support is unfortunately quite bad. Everything feels half baked, at most.

  • suckmyspez@lemmy.world
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    9 months ago

    I like proton but I hate their Black Friday discounts. Why not just make the products fairly priced all year round? Why should we have to wait to get good value?

  • BertramDitore@lemmy.world
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    9 months ago

    I finally upgraded my free account on Black Friday, couldn’t be happier. I so appreciate this kind of transparency and candor.

    We are not billionaire subsidized, government subsidized, or even donation subsidized. Rather, we derive almost all of our revenues from selling services directly to users in a profitable way. Proton services are never going to be the cheapest, we’re not going to have flashy promotions, unlimited “lifetime” plans (unless it’s for charity), or offers that are too good to be true. Not just because it doesn’t suit us, but because it doesn’t suit the mission. Instead, we will charge a fair price that reflects our costs and can deliver long-term stability.

  • PlexSheep@feddit.de
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    9 months ago

    While good, a lot of features and services in proton are still half baked. I have ultimate.

        • Plopp@lemmy.world
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          9 months ago

          Fuck. Really? I’m seriously considering switching to Proton but I’m also in the middle of moving to Linux and that’s not negotiable. Shit I took Linux support for granted.

          • juststoppingby@lemm.ee
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            9 months ago

            The Linux client isn’t perfect, but you can download the openVPN config file and set up individual server connections yourself. It’s all laid out on their website, fairly simple. If you know what you’re doing, you can also edit the config files to allow IP-based split tunneling.

            • pathief@lemmy.world
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              9 months ago

              I tried their OpenVPN config files but I always get IP leaks. Any idea on how to fix that? :(

              • juststoppingby@lemm.ee
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                9 months ago

                I believe there’s a way to do it using iptables, but I’d have to look into it more again. You might get more experienced people answering if you search for “openVPN force traffic through VPN iptables” or something similar. Let me know if that helps!

                • pathief@lemmy.world
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                  9 months ago

                  Turns out the problem is that Proton does not support IPV6, at least via OpenVPN or WireGuard. Disabling ipv6 fixes the problem, though I don’t really enjoy that solution :|

  • Zerfallen@lemmy.world
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    9 months ago

    I hope they might consider a Proton Photos, since Google Photos really holds me to Google Drive. And Proton AI for working with documents on Proton Drive.

  • bloup@lemmy.sdf.org
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    9 months ago

    In the early days […] we often received a question along the lines of “I love the product and what Proton stands for, but how do I know you will still be around to protect my data 10 years from now?” […] Ten years and 100 million accounts later, we would like to think we have proven the point with our track record, but actually the question is just as relevant today as it was 10 years ago[.] […] Proton was not created to get rich[, …] but rather to address the […] problem of surveillance capitalism. […] Proton has always been about the mission and putting people ahead of profits […] and there is no price at which we would compromise our integrity. Frankly speaking, […] if the goal was to sell for a bunch of money, we could have done that long ago. […] Most businesses are built to be sold — we built Proton to serve the mission.

    My problem is there’s literally ways you can organize a business that makes literally impossible to legally do these things. When businesses say these things, but don’t acknowledge the reality that they could always recharter the business in such a manner where you don’t just have to trust them to behave with no recourse if they don’t, I always have to add “but we still will continue to reserve the right to sell you out but pinky promise we won’t ever do it”

  • Mobilityfuture@lemmy.world
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    9 months ago

    I’m scared to use my Proton email address much because I’m worried it will get filled with Spam like my gmail address :-/

    • CrayonRosary@lemmy.world
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      9 months ago

      People have given you some good ideas, but here’s another: DuckDuckGo has free email aliases. You generate a “duck” address and it’s just some random email address that gets forwarded to your real email address while also blocking any trackers in the emails. And you can easily turn off an alias if it becomes spammy.

      It’s free and you don’t even have to make an account of any kind. To “log in” to their web browser and use this feature, all they do is send you an email with a link to click to make sure own that target email address. Then you can generate unlimited aliases that get redirected to it. But it’s up to you to track which alias was given to which website.

      There’s also a master duck address that you make up manually. I guess that’s technically an account and that’s the one you “log in” with if you install the browser on another device. You don’t have to actually use their browser, and they even have a plugin for Firefox to generate the aliases.

      Not as easy as having your own domain and forwarding email going to any address to your real account, though. But it’s totally free.

    • Confound4082@lemmy.ml
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      9 months ago

      That’s what the email alias company that proon bought last year and rolled into subscriptions is for.

      Also, if you buy your own domain, which from cloudflare is like $10/year, you can turn on catchall and use anything@yourdomain and have it delivered. Then, if one of your anything addresses gets compromised, you just block all email going to there and move on.

  • nyakojiru@lemmy.dbzer0.com
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    9 months ago

    I fucking don’t want to spend more money on services. It’s a nightmare. That’s why I started digging into self-hosting in combination with some core services that I would like to keep to stay into the practical part and don’t spend time configuring shit.

    • Swarfega@lemm.ee
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      9 months ago

      Which is fine. But self hosting has multiple complexities. It’s not just a case of installing and configuring a mail server. Maintenance, security, electric costs etc just add up.

      I’d sooner have working emails and leave all the management to the provider.