In similar case, US National Eating Disorder Association laid off entire helpline staff. Soon after, chatbot disabled for giving out harmful information.

    • li10@feddit.uk
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      1 year ago

      It is going to happen.

      There’s no “accepting it”, it is simply inevitable.

      You can’t just decline to be fired and replaced by an LLM…

      • MostlyBirds@lemmy.world
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        1 year ago

        I’mnot talking about as a worker, but as a consumer. You do not have to give your money to these places. If you value convenience and familiarity over customer support and workers’ rights, the problem is with your position, not mine.