A Rivian owner said his R1T electric pickup truck cost about $42,000 to fix after it was hit at a stoplight earlier this year, according to a report The New York Times.
A Rivian owner said his R1T electric pickup truck cost about $42,000 to fix after it was hit at a stoplight earlier this year, according to a report The New York Times.
Sounds like the shop owner is a crook and is just trying to take advantage of the extremely limited amount of rivian certified shops. Their stated reason for the absurd cost being the windshield needed to be removed and headliner dropped is insane, that’s everyday shit for a body shop.
Looks more like it’s just pisspoor design/forethought on Rivian parts.
Here is their post on the rivian forum. If the entire back of the truck had to come off for a bumper, and maybe a rear fender something is wrong with the design.
Most of the comments are parroting what I’ve said above… just because that’s what the shop chose to do does not mean it was the correct plan of action.
There isn’t a lot of latitude in properly fixing a car. Cars go together in a certain way, and there are a lot of instances where you don’t have a choice in how much you have to remove to access what you need to.
Is the shop supposed to either not do the job correctly, and end up with a pissed off customer, and a pissed off manufacturer (possibly losing the approved shop status) or do it correctly and let people whine about the price, or eat the labor because YOU think it’s outlandish?
I’ve dealt with insurance enough to know that they buckle and dime literally every line item. If insurance paid it out, there wasn’t likely much choice.
This is totally on the DESIGN side.
That my thought as well. Rivian is just acting like this is normal shit too. Like why ren’t they calling out the bad behavior?
That my thought as well. Rivian is just acting like this is normal shit too. Like why ren’t they calling out the bad behavior?