For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment.
For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment.
I guess a lot of cars are putting most of their controls behind infotainment systems. I know a lot of the EVs do this (Tesla, and Chevy for certain), so I think it’s more a backlash against that.
I don’t have any of that in my car, except for Apple CarPlay, and I’m fairly satisfied with it. My previous car had OnStar, and that included built in navigation, satellite radio, and wifi. Quite frankly, with the exception of the emergency services OnStar has, I don’t miss the rest of it, and I’m sure as hell glad I don’t have to access climate control and other options thorugh a touchscreen. Fuck that.
Amen. Give me knobs! I can adjust volume, station, temperature, fan speed, wiper speed, and my headlights without looking away from the road.
Really tempted to swap for a system with phone integration for the maps, but not if I sacrifice safety. I’ll just keep using my dash mount for my phone!
I had a 2019 Jetta GLI. I set the temperature the day I got it and never bothered fiddling with it in the 4 years I had it. The fan speed and airflow looked after itself just fine. Temperatures here swing between -35 to +35, so it’s not like we don’t have variability.
It had rain sensing wipers and automatic headlights which worked perfectly. It did have physical controls for those, but I only used the wash and high-beam switches.
It had built in navigation, but I tended to use Apple Carplay and Google maps and Spotify for music.
Now that version of the Jetta had physical controls for heated/cooled seats, HVAC and audio functions. I just never used them aside from the seat heat/cool.
It also had a pile of redundant controls on the steering wheel. That’s where I controlled volume or selection.