…according to a Twitter post by the Chief Informational Security Officer of Grand Canyon Education.

So, does anyone else find it odd that the file that caused everything CrowdStrike to freak out, C-00000291-
00000000-00000032.sys was 42KB of blank/null values, while the replacement file C-00000291-00000000-
00000.033.sys was 35KB and looked like a normal, if not obfuscated sys/.conf file?

Also, apparently CrowdStrike had at least 5 hours to work on the problem between the time it was discovered and the time it was fixed.

  • deegeese@sopuli.xyz
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    3 months ago

    When I worked at a different enterprise IT company, we published updates like this to our customers and strongly recommended they all have a dedicated pool of canary machines to test the update in their own environment first.

    I wonder if CRWD advised their customers to do the same, or soft-pedaled the practice because it’s an admission there could be bugs in the updates.

    I know the suggestion of keeping a stage environment was off putting to smaller customers.