I have a DeLonghi Magnifica since 2014, it might not be the best machine but the availability of cheap replacement parts is great. I’ve replaced a heater element, filter and a water tank so far. Opening up the machine is easy and all electrical connection are spade connectors.
Yeah, volume keys are what I’ve been using the past ten years or so. Only one office key got blacklisted so far. Overall a pretty good deal.