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It’s not as simple as just buying a key online like you make it out to be. This is not a vending machine that has a universal key that works for pretty much everything, the keying on a fleet can be the same, but it’s just like any other car key. Some fleets had wildly different keying, you’d have to go through 20 plus keys before you even got something that was probably similar enough to even start the ignition.
He’s right, downloading gets you better encodes that prioritize quality over getting the smallest possible file to keep upload totals down.
But yeah you’re also right, for 99% of people avoiding downloads is the right move.