I have the same problem with mine. It literally never recognizes the printer wirelessly unless I turn it off and on, unplug, push the wifi button, and cancel and restart the print at least a few times.
I also found out that I’m being charged by the number of pages I print. When I signed up, I was under the impression that I would be charged for the printer ink. Apparently it’s $4/month for 20 pages or some shit like that and then $1 per every ten pages after that? How the fuck can they charge per page? Aren’t the ink cartridges what run out and need to be repurchased? But even though I get charged every month automatically, whether I use the pages or not, I don’t get sent new ink until I request it. Or buy it? And I magically lost some discount I was supposed to get after purchasing through Amazon.
The whole thing has been a shit show. Plus the printer itself is the flimsiest piece of thin plastic that weighs nothing. I hope the FTC sues the shit out of them.
Why is it that whenever a corporation loses or otherwise leaks sensitive user data that was their responsibility to keep private, all of Lemmy comes out to comment about how it’s the users who are idiots?
Except it’s never just about that. Every comment has to make it known that they would never allow that to happen to them because they’re super smart. It’s honestly one of the most self-righteous, tone deaf takes I see on here.